Managing Underperformers in the Workplace
By the end of this managing underperformers course, you will be able to:
- Implement the 4 steps needed to prepare for difficult conversations
- Know the 4 steps needed to conduct difficult conversations
- Understand a variety of possible reactions and know how to respond to each
Course Curriculum
- Before You Begin
- Welcome FREE PREVIEW
- Download: Dealing with Under Performers Cheat Sheet
- Module 1 Introduction FREE PREVIEW
- The Job of a Leader FREE PREVIEW
- The Johari Window FREE PREVIEW
- Blind Spots FREE PREVIEW
- It’s Not Necessarily Their Fault FREE PREVIEW
- Is it Nice to Give Underperformance a Pass? FREE PREVIEW
- Module 1 Quiz
- Module 2 Introduction
- The Star Chart
- Immaturity
- Prepare for the Reality Conversation
- Module 2 Quiz
- Module 3 Introduction
- 2 Approaches to Difficult Conversations
- Reading: Nonverbal Communication
- 5 Steps to a Successful Conversation
- Module 3 Quiz
- Module 4 Introduction
- Cardinal Rules
- How to Handle Emotions
- Reading: A Landscape of Feelings
- Emotional Responses
- 3 Responses to Watch For
- Module 4 Quiz
- Module 5 Introduction
- Avoiding He Said/She Said
- Reading: It’s a Process!
- The ‘Commits’
- Module 5 Quiz
- In Conclusion
- Final Test
- Download: Dealing with Under Performers Cheat Sheet
Frequently Asked Questions
No, everything is included within the subscription you select.
PLI subscriptions are non-refundable. If you cancel your subscription, all course access, and additional features, will expire at the end of your billing cycle.
All of the courses are priced in USD.
Yes! These downloadables include cheat sheets, templates and workbooks that you can keep and share with your coworkers, employees or friends.
While the courses are self-study, we encourage students to reach out to us with questions or concerns. Please click the “feedback” tab on the right side of your screen while taking the courses to ask questions or provide feedback.
As the courses are self-study, you have an unlimited amount of time to complete each course.
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