Mastering Workplace Communication Through DISC
This course provides an understanding of different DISC personality types and their behaviors in the workplace, enabling participants to create a better working environment and improve team dynamics.
Online Certificate Course
For Individuals and Teams
Mobile Friendly
Course Overview
Are you tired of experiencing communication breakdowns, misunderstandings, and strained relationships in your workplace? Do you wish to enhance your communication skills, gain self-awareness, and take your career to new heights?
In today’s fast-paced and diverse work environment, miscommunication, conflicts, and stagnant career growth can hinder success and create ongoing tension in the workplace. We understand the challenges you face and the negative impact it can have on your work relationships and career advancement.
Our training is designed to provide you with the tools, insights, and skills needed to excel in your communication and interactions with colleagues, clients, and stakeholders.
Student Testimonials
Don’t just take our word for it. Hear from past participants who have experienced remarkable transformations through our course:
“I never realized how my communication style impacted my relationships until I took this course. It has been a game-changer for my career and personal life.” – Sarah Thompson, Marketing Director
“The insights I gained from the DISC assessment and this course helped me bridge the communication gap with my team. We are now more productive and cohesive than ever.” – David Chen, Team Leader
Course Content
Introduction
- Before You Begin
- Downloads: Resources Available to Print
- Welcome
- Download: Personality Assessment Cheat Sheet
Module 1: A Brief History of Personality
- Module 1 Introduction
- Why DISC?
- Module 1 Quiz
Module 2: Writing and Scoring Your Assessment
- Module 2 Introduction
- Foundational Principles
- Exercise: Pet Peeves
- You Can Never be Labelled
- The Four Personality Buckets
- How Scoring Works
- Module 2 Quiz
Module 3: Understanding the 'Dominant' Personality Type
- Module 3 Introduction
- Dominant People
- Module 3 Quiz
Module 4: Understanding the 'Inspiring' Personality Type
- Module 4 Introduction
- Inspiring People
- Module 4 Quiz
Module 5: Understanding the 'Supportive' Personality Type
- Module 5 Introduction
- Supportive People
- Module 5 Quiz
Module 6: Understanding the 'Conscientious' Personality Type
- Introduction
- Conscientious People
- Module 6 Quiz
Module 7: How Personality Types Respond to a Variety of Situations
- Introduction
- Understanding the Personality Types in a Variety of Situations
- The Ideal Work Fit for Each Personality
- Module 7 Quiz
Module 8: How to Use DISC in Your Daily Life
- Introduction
- Five Principles
- Top Three Areas of Strengths and Weaknesses
- Download: DISC Flexing Exercise
- Module 8 Quiz
Wrap-Up
- Congratulations!
- Final Test
- Downloads: Facilitator’s Guide
- Downloads: Resources Available to Print
Earn Your Certificate of Achievement
Enhance your resume, advance your career, and showcase your leadership skills and passion for growth by sharing your certificate on LinkedIn.
Frequently Asked Questions
Are there any additional fees or costs?
No, everything is included within the subscription you select.
What is your refund policy?
PLI subscriptions are non-refundable. If you cancel your subscription, all course access, and additional features, will expire at the end of your billing cycle.
What currency are Professional Leadership Institute courses priced in?
All of the courses are priced in USD.
Can I download, keep and share the downloadable resources?
Yes! These downloadables include cheat sheets, templates and workbooks that you can keep and share with your coworkers, employees or friends.
Can I email instructors if I have questions or suggestions?
While the courses are self-study, we encourage students to reach out to us with questions or concerns. Please click the “feedback” tab on the right side of your screen while taking the courses to ask questions or provide feedback.
How long do I have to complete the course?
As the courses are self-study, you have an unlimited amount of time to complete each course.
Other Courses you might be interested in
Skills you'll learn:
- Understand how the brain functions
- How to communicate with each personality style and ideal job fits for each personality style
- Understand the foundational principles of the DISC personality assessment and the 4 dimensions of personality
- Understand the DISC assessment
Ready to get started?
Start learning today to expand your knowledge and grow your career.
Tips for more than 5 people?
Contact us to learn about customized training plans and group discounts!
Testimonials
Our Clients Love the Professional Leadership Institute
Your team will, too! Check out some reviews from our students.
The PLI program was invaluable to our network.
The range of topics delivered, the open dialogue, experience, and examples that PLI brought to each session were outstanding and provided a path for our Franchisees and Managers to look at leadership, coaching, and connecting with their teams in a new light. Many have implemented these strategies in their bakeries and have seen immediate results.
Michelle C.
COBS Bread
Highly recommend to help your team move forward
We have locations around BC and Alberta, so getting people on the same page can be very difficult... Until now. Our entire management team and location managers take the same great courses and then meet monthly online with our coach to apply it to our situation. People are engaged, the courses are excellent, we love our coach, and we are all learning together!
Jason Fawcett
President, Kelson Group
The result has been a transformation of our culture.
We decided to implement PLI's strategies across the country in over 150 locations and over 3500 employees.
The result has been a transformation of our culture. People's lives have been positively impacted - professionally and personally. Morale is high and sales and profits are up as a result.
Daryl Verbeek
Daryl Verbeek
We’ve learned how to fix ongoing personnel issues once and for all
The roadmap laid out set our business up to quintuple in sales. We've learned how to fix ongoing personnel issues once and for all, attract top talent, and spend our time focused on results, not internal staffing problems. I highly recommend PLI to you - it's worked for us!
John DeJong
Satisfied Client
I had no idea that running a business could be this fun!
In less than 18 months of working with Trevor, he has transformed my business from being average to exceptional, where mediocrity is not acceptable, where being great is standard. Working with PLI has allowed me to realize my dream of not simply owning a job, but owning a business.
Justin Bontkes
Principal, Caliber Projects
Our culture has taken major steps forward this year
Our culture has taken major steps forward this year with Trevor’s help. He is funny, relatable, and his tools are very very practical and have helped us focus and upgrade our teams throughout our retail network. Trevor recently spoke to an employee group, and one person remarked, “I could listen to Trevor all day.” We would highly recommend Trevor.
Stan Pridham
Founder, KMS Tools
The results have been remarkable
At first, we resisted, “This just won’t work with a law firm.” But we persisted and the results have been remarkable: our client base and profits have steadily improved, and staff engagement and morale is the healthiest its ever been.
Doug Lester
Partner, RDM Lawyers
Helped our fast-growing business become what it is today
I've experienced PLI's approach first hand and it's been crucial to sustaining our growth. I can't imagine a business that wouldn't benefit greatly from his help.
Brian Antenbring
Founder, TEEMA
Provided practical ways to make positive changes
Trevor was incredibly well-received by the entire organization. He was able to articulate people issues that many of our franchisees were experiencing and provided them with practical ways to make positive changes. We have implemented the Star Chart tool across the organization and see it as vital to building happy, effective teams.
Aaron Gillespie
President, COBS Bread