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Most Communication Is Non-Verbal

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Communication involves a lot more than just the words you use. Did you know that:

55% of communication is visual – your body language and eye contact
38% is vocal – the pitch, speed and volume levels that you use
7% involves the actual words you use

So ask yourself:

How effective is email as a communication tool?
How important is it to meet customers/employees face to face?
How important is it to be enthusiastic as a leader?

The answer key is:

Not very
Very
Critical

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Written by Trevor Throness

Trevor is a veteran coach, keynote speaker, and the author of the book “The Power of People Skills” released by Career Press NY in 2017. He’s also written for or been featured in places like Forbes, Inc, The NY Post, The Globe and Mail, Entrepreneur, CEO Magazine, and numerous podcasts and interviews.

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