When you’re leading a meeting, running a staff event, making a presentation or speech, or writing an article, here’s the basic format to use to get it right:
- Tell them what you’re about to say – sum it up clearly. Give them the big idea. Maybe show them an outline.
- Say it.
- Tell them what you just said. Repeat the points, sum them up so they leave with clarity.
This is a simple recipe, but it works. The best communicators already use it. Give it a try.