The Power Of Small, The Power Of Nice

Sign Up For Weekly Tips! Get Trevor’s Weekly Tips Straight To Your Inbox!

Little things matter.  Like being nice.

Recently the pastor of my church resigned and took a different assignment.  He was with our church for 15 years and had many long-term relationships.

Just before leaving he made the remark that all of the notes of thanks and encouragement he received after he announced his resignation were deeply encouraging to him, and that they made him resolve to speak up and encourage someone else when he had the chance.

This is the power of small.  The power of nice.  It’s free and has a massive effect on people around you. Here are some ways I’ve seen this superpower used recently:

  • A flag person smiling and giving a wave as I drive by construction on the road
  • A drive through (minimum wage!) employee giving me a sincere cheerful greeting
  • A client singling out each person on his management team and telling them why they’re so important and what he appreciates about each one during a planning meeting
  • A subscriber dropping me a note thanking me for a Monday tip
  • A friend sending me a hilarious text
  • An employee buying a co worker an unasked-for coffee
  • A neighbor taking in my garbage bin from the street
  • A friend of my wife’s putting a ribbon around a bar of chocolate and leaving it at the door for her

Here’s another measure of character that I use:

How do you treat people who you have nothing to gain from? 

They’re not your boss or client or someone you’re trying to impress.  Just one of the people who help make your world go round.

My daughter is a Starbucks barista, and she estimates that 5% of people make an effort to be nice.  Most aren’t evil either.  They just don’t return a smile, don’t say anything nice, don’t say thank you.  They state their order and move on.  Why not take 4 seconds to give a sincere smile and make someone’s day?

When I’m with a ‘big’ businessperson and they treat a lunch server like they’re a slave or just an unimportant minion, I take note.  This is a sign of character, or lack of it.  And it’s probably reflected in the quality and health of their work culture too.

During today’s mental health crisis, sometimes being nice can literally be the difference between life and death.

So do something nice this week for someone around you.  Something small.  And see the difference it makes.

pic hero trevor

Trevor Throness is a speaker, consultant, and author of “The Power of People Skills.”  He is also co-founder and senior instructor at

Find more about “The Power of People Skills” here:

Recommended Resources:

Uncover your strengths and weaknesses with our complimentary assessment. Boost your effectiveness at work and with your team.

Free Resource Library: Access our extensive collection of valuable resources for instant support in your personal and professional growth.

Explore Our Course Library:

Enhance your leadership skills with our diverse selection of courses. Take your abilities to the next level and become a more effective leader and team player.
Written by Trevor Throness
Trevor is a veteran coach, keynote speaker, and the author of the book “The Power of People Skills” released by Career Press NY in 2017. He’s also written for or been featured in places like Forbes, Inc, The NY Post, The Globe and Mail, Entrepreneur, CEO Magazine, and numerous podcasts and interviews.


Our Clients Love the Professional Leadership Institute

Your team will, too! Check out some reviews from our students.
The PLI program was invaluable to our network.
The range of topics delivered, the open dialogue, experience, and examples that PLI brought to each session were outstanding and provided a path for our Franchisees and Managers to look at leadership, coaching, and connecting with their teams in a new light. Many have implemented these strategies in their bakeries and have seen immediate results.
Michelle C.
COBS Bread
Highly recommend to help your team move forward
We have locations around BC and Alberta, so getting people on the same page can be very difficult... Until now. Our entire management team and location managers take the same great courses and then meet monthly online with our coach to apply it to our situation. People are engaged, the courses are excellent, we love our coach, and we are all learning together!
Jason Fawcett
President, Kelson Group
The result has been a transformation of our culture. 
We decided to implement PLI's strategies across the country in over 150 locations and over 3500 employees.  The result has been a transformation of our culture.  People's lives have been positively impacted - professionally and personally.  Morale is high and sales and profits are up as a result.
Daryl Verbeek
Daryl Verbeek
We’ve learned how to fix ongoing personnel issues once and for all
The roadmap laid out set our business up to quintuple in sales.  We've learned how to fix ongoing personnel issues once and for all, attract top talent, and spend our time focused on results, not internal staffing problems.  I highly recommend PLI to you - it's worked for us!
John DeJong
Satisfied Client
I had no idea that running a business could be this fun!
In less than 18 months of working with Trevor, he has transformed my business from being average to exceptional, where mediocrity is not acceptable, where being great is standard.  Working with PLI has allowed me to realize my dream of not simply owning a job, but owning a business.
Justin Bontkes
Principal, Caliber Projects
Our culture has taken major steps forward this year
Our culture has taken major steps forward this year with Trevor’s help.  He is funny, relatable, and his tools are very very practical and have helped us focus and upgrade our teams throughout our retail network. Trevor recently spoke to an employee group, and one person remarked, “I could listen to Trevor all day.”   We would highly recommend Trevor.
Stan Pridham
Founder, KMS Tools
The results have been remarkable
At first, we resisted, “This just won’t work with a law firm.” But we persisted and the results have been remarkable: our client base and profits have steadily improved, and staff engagement and morale is the healthiest its ever been.
Doug Lester
Partner, RDM Lawyers
Helped our fast-growing business become what it is today
I've experienced PLI's approach first hand and it's been crucial to sustaining our growth.  I can't imagine a business that wouldn't benefit greatly from his help.
Brian Antenbring
Founder, TEEMA
Provided practical ways to make positive changes
Trevor was incredibly well-received by the entire organization. He was able to articulate people issues that many of our franchisees were experiencing and provided them with practical ways to make positive changes. We have implemented the Star Chart tool across the organization and see it as vital to building happy, effective teams.
Aaron Gillespie
President, COBS Bread
Scroll to Top

Start Learning Today

For Individuals

Unlock your potential and accelerate your career with sought-after management and leadership skills.


Transform Your Organization

For Teams

Book a consultation to discuss your challenges and discover how we can help you build a winning team.


Sign Up For Weekly Tips!

Get Weekly Coaching Tips Straight To Your Inbox Every Monday.