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“CEOs can talk and blab each day about culture, but the employees all know who the jerks are. They could name the jerks for you.” —Jack Welch, CEO of General Electric The brilliant jerk is known by many names. They include toxic idiot, drama stirrer, and productive but difficult. These are the one that are
Knowledge is everywhere. You can find out anything about everything in seconds by hopping on Google. You can learn virtually any skill including learning how to do brain surgery (it’s there, check it out). Wisdom is another matter. Wisdom is learning how to live a good, productive, and meaningful life. Wisdom is in shorter supply
A Two-Minute Must-Read Before Building Your Personal Plan Read More »
As leaders, when we assess our teams, we naturally tend to focus on problem areas and how to fix them, and our HR plans reflect that. We know we need to talk to this person about their bad behaviour or deal with that icky situation somehow. These sorts of plans are always on our minds.
10 Simple Ideas You Can Use Immediately to Retain Your Best People Read More »
I have had more than one client refer to their business team as a “family.” It’s true, too, and in more ways than one. As a parent of four kids, I can tell you that business co-workers and family members behave similarly in many essential ways, such as tattling on each other, fighting over toys,
8 Indisputable Leadership Laws for Business Coaches (Learned From Being a Parent) Read More »
If you’re deciding whether or not to pour extra time and energy into someone beyond going through the coaching process, make sure no roadblocks get in the way of having a winning engagement. Here’s when coaching doesn’t work: 1. When it is offered as an alternative to punishment Sure, we’ve all the heard stories about
5 Cases Where Employee Coaching Doesn’t (And Will Never) Work Read More »
We have all experienced ‘that guy’ – the person who just can’t take a hint and continues to follow up despite your continuous nos. While tenacity can be great in some settings, in sales there is a fine line to walk between pursuing a customer and just being overly aggressive. But selling doesn’t have to
Subtle Selling: How to Sell Without Being Pushy Read More »
About Insomnia Cookies Started in 2003 by a college student in his dorm room, Insomnia Cookies is a chain of bakeries in the United States that specializes in delivering cookies to the doors of individuals and companies alike. Creator Seth Berkowitz got the idea from his time at the University of Pennsylvania where he would
Insomnia Cookies – Case Study Read More »
There are times when an employee may need to step away from work to take care of family matters. A common example is soon to be parents welcoming their new child. By law, the FMLA requires that qualified companies provide eligible employees leave with benefits. Companies, however, are not required to provide pay during this
Understanding FMLA – Short Guide for Employees and Employers Read More »
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