5 Quick Ways to Build Trust on Your Team

Sign Up For Weekly Tips! Get Trevor’s Weekly Tips Straight To Your Inbox!

This video is a quick interview with Daryl Verbeek, past president of VCA, now developing people and teams at Passion Dental Group.  Listen to how he builds trust on teams.


Over the summer I got tired of having my moustache go up my nose while I was trying to sleep, and in a moment of mad passion, shaved both it, and my beard off.

It’s been a long time since my family, friends, and clients, have seen my naked face, and the reaction was… interesting.  Here is the typical order of responses:

  • surprise
  • shock
  • dismay
  •  not quite revulsion, but…

The same look you make when you stick your finger into a bowl of icing and put it in your mouth, only to discover that it’s actually mayonnaise.  Or horseradish.  So I’m growing it back.

I tried to put a positive spin on this, telling myself that people’s shameless critiques of my (apparent lack of) jawline were actually a tremendous display of trust in me on their part.

OK, long intro to building trust on your own team.  Here’s how:

Admit your own areas of weakness to the team

We think doing this will cause our team members to mutiny and fall on us with knives.  The opposite is true.  People forgive you for weaknesses you admit, and laugh at you for weaknesses that you don’t recognize in yourself.

Make it okay to be wrong or have a different opinion

If a person is punished for their opinion, they won’t voice another one.  A person persuaded against their will is of the same opinion still…

Live with integrity

More is caught than taught.  If you are caught in a lie, you’re dead.  Keep your promises.

No blame, no shame:  Fix problems and move on

My meeting mantra.

Show that you care

“People don’t care how much you know until they know how much you care” is a cliché for a reason.  If you don’t care, or are perceived as not caring,  you won’t get anywhere.  You have to show that you care for the person, and also for the company.

Try my free leadership self assessment to see how you stack up.  Download it here:


Here are the two marks of high trust teams:

  1. They laugh a lot
  2. They’re fine sharing about personal stuff

How does your team measure up?

Getting ahead is about getting started!

Trevor head shot in office 1

Trevor Throness is a speaker, consultant, and author of “The Power of People Skills.”  He is also co-founder and senior instructor at professionalleadershipinstitute.com https://professionalleadershipinstitute.com/

Find more about “The Power of People Skills” here: https://www.amazon.com/Power-People-Skills-Dramatically-Performance/dp/1632651068

Recommended Resources:

Uncover your strengths and weaknesses with our complimentary assessment. Boost your effectiveness at work and with your team.

Free Resource Library
Access our extensive collection of valuable resources for instant support in your personal and professional growth.

Explore Our Course Library
Enhance your leadership skills with our diverse selection of courses. Take your abilities to the next level and become a more effective leader and team player.

Written by Trevor Throness
Trevor is a veteran coach, keynote speaker, and the author of the book “The Power of People Skills” released by Career Press NY in 2017. He’s also written for or been featured in places like Forbes, Inc, The NY Post, The Globe and Mail, Entrepreneur, CEO Magazine, and numerous podcasts and interviews.


Our Clients Love the Professional Leadership Institute

Your team will, too! Check out some reviews from our students.
The PLI program was invaluable to our network.
The range of topics delivered, the open dialogue, experience, and examples that PLI brought to each session were outstanding and provided a path for our Franchisees and Managers to look at leadership, coaching, and connecting with their teams in a new light. Many have implemented these strategies in their bakeries and have seen immediate results.
Michelle C.
COBS Bread
Highly recommend to help your team move forward
We have locations around BC and Alberta, so getting people on the same page can be very difficult... Until now. Our entire management team and location managers take the same great courses and then meet monthly online with our coach to apply it to our situation. People are engaged, the courses are excellent, we love our coach, and we are all learning together!
Jason Fawcett
President, Kelson Group
The result has been a transformation of our culture. 
We decided to implement PLI's strategies across the country in over 150 locations and over 3500 employees.  The result has been a transformation of our culture.  People's lives have been positively impacted - professionally and personally.  Morale is high and sales and profits are up as a result.
Daryl Verbeek
Daryl Verbeek
We’ve learned how to fix ongoing personnel issues once and for all
The roadmap laid out set our business up to quintuple in sales.  We've learned how to fix ongoing personnel issues once and for all, attract top talent, and spend our time focused on results, not internal staffing problems.  I highly recommend PLI to you - it's worked for us!
John DeJong
Satisfied Client
I had no idea that running a business could be this fun!
In less than 18 months of working with Trevor, he has transformed my business from being average to exceptional, where mediocrity is not acceptable, where being great is standard.  Working with PLI has allowed me to realize my dream of not simply owning a job, but owning a business.
Justin Bontkes
Principal, Caliber Projects
Our culture has taken major steps forward this year
Our culture has taken major steps forward this year with Trevor’s help.  He is funny, relatable, and his tools are very very practical and have helped us focus and upgrade our teams throughout our retail network. Trevor recently spoke to an employee group, and one person remarked, “I could listen to Trevor all day.”   We would highly recommend Trevor.
Stan Pridham
Founder, KMS Tools
The results have been remarkable
At first, we resisted, “This just won’t work with a law firm.” But we persisted and the results have been remarkable: our client base and profits have steadily improved, and staff engagement and morale is the healthiest its ever been.
Doug Lester
Partner, RDM Lawyers
Helped our fast-growing business become what it is today
I've experienced PLI's approach first hand and it's been crucial to sustaining our growth.  I can't imagine a business that wouldn't benefit greatly from his help.
Brian Antenbring
Founder, TEEMA
Provided practical ways to make positive changes
Trevor was incredibly well-received by the entire organization. He was able to articulate people issues that many of our franchisees were experiencing and provided them with practical ways to make positive changes. We have implemented the Star Chart tool across the organization and see it as vital to building happy, effective teams.
Aaron Gillespie
President, COBS Bread
Scroll to Top

Start Learning Today

For Individuals

Unlock your potential and accelerate your career with sought-after management and leadership skills.


Transform Your Organization

For Teams

Book a consultation to discuss your challenges and discover how we can help you build a winning team.


Sign Up For Weekly Tips!

Get Weekly Coaching Tips Straight To Your Inbox Every Monday.