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The first step in performance management is to objectively assess where your team is at today. To do that, I’m going to teach you to use a tool called the “Star Chart.” The Star Chart is a tool that brings objectivity and clarity to the people issues that currently feel subjective and cloudy. The Star
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No one ever gets taught how to fire someone. You can take an MBA and never learn this skill. However, if you’re a leader, you’re going to have to do it. All leaders must know how to let an employee go. If you’re afraid of firing someone, welcome to the club! Everyone faces fear, no
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The idea that you build a new habit within three weeks is horse hockey. Balderdash. A huge canard. You need to work on one habit for an entire year. That’s right, ONE habit. Not three or ten. Imagine what your life would look like if you implemented one life-changing habit every single year. The effect
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Difficult conversations are the toughest part of the leadership job. Dealing with the great employees is easy. These are people you like. They share your values and they’re good people. Dealing with underperformers though is a different story. Whether underperforming employees are productive or unproductive people, the conversations can be unpleasant. In fact, there’s a
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In order for you to be happy in your job, you need a personal development plan. Of course your team members are no different; everyone wants to know that they’re making progress in their career. They need to know they’re working from a plan; that there’s a goal they’re working toward, and that you care about
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The performance review no longer works. Data shows this to be true, and so does experience. Everywhere I go, managers hate giving performance reviews (they take too long to prepare and are a waste of time). Employees hate receiving employee reviews (you find out once/year whether you passed or failed the entire year). Upgrade your
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Core values in your organization are simply the handful of rules that you’ve decided are truly important – core – to the functioning of your organization and are the foundation of your company culture. I have four kids, so my wife and I are not able to enforce every single thing that happens in our
Hiring is the most significant decision you make in your business, and it’s the hardest one to fix if you get it wrong. This article will change all that for you, moving your chances of hiring an A-player from four in ten to eight in ten. Here are the hiring steps that will make you
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